What is the exchange/refund policy?
Umag do not offer a refund instead customers can exchange the unused, tagged, unaltered and packed articles from Uniworth outlet or E-store within 14 days of purchase.
What is the delivery time for an online order?
Our standard shipping time for domestic orders is 4 to 5 working days and 15 working days for international shipments after confirmation of your order.
How to place an order on the website?
Follow the following steps to place an order on our website.
- Open the product in the new Tab.
- Select the product size you require and hit the button “Add to Cart”.
- Click continue shopping if you wish to add more products in the same order.And Contact us
What to do if I receive damaged product?
In such rare cases, you need to report this issue to our customer care at +92523525335 right after receiving of the product.
How secure is my personal information?
Your security while shopping online with Umag is extremely important to us, and we have taken all reasonable measures to ensure that your credit personal details are kept safe at all times.
We only use it for order delivery, order payment or any further communication.